ABOUT THE ROLE:
We are looking for a dependable Pharmacy Clerk to provide excellent customer service to our clients. In this position, you will assist the pharmacist, answer phone calls, greet customers, assist customers with questions and needs, confirm patient and insurance information, and handle payments. When not working with customers, you will review inventory and help keep our shelves stocked and organized. Our ideal candidate has at least one year of retail or customer service experience, preferably in a pharmacy or medical office, and is familiar with medical terminology.
RESPONSIBILITIES:
- Display OUTSTANDING customer service skills by greeting customers and providing friendly, courteous service at all times.
- Answer phone calls
- Be Professional in Appearance and Demeanor
- Sterilize surfaces and equipment
- Greet patrons and answer questions
- Receive prescriptions and check their validity
- Sort, stock, reorder, and monitor inventory daily
- Keep shelves organized and clean
- Collect patient, payment, and insurance information
- Operate Point of Sale accurately and give orders to customers
- Undertake administrative tasks as assigned
- Interact with other medical professionals as needed to resolve issues for patients
- Comply with all security measures, quality standards, and appropriate legal regulations
SKILLS NEEDED:
- Excellent communication and customer service skills
- Problem solving skills
- Cashier or customer service experience, preferably in a medical or pharmacy setting
- Outstanding organizational and math skills
- Reliable with a keen eye for detail
- Aptitude with computers
- Familiarity with medical insurance claims
- Likes to do work that matters and change lives
- Enjoys having fun and smiling a lot!
SCHEDULE:
- Monday - Friday 10:00am - 6:00 pm
- Saturday 10:00am - 2:00pm
PAY:
- $12.00 per hour, Performance Bonus/Profit Sharing
BENEFITS:
- 401(k) with match
- Performance Bonus/Profit Sharing
- Employee discount
- Paid time off
- Sick Leave
- and more!
Requirements
Excellent communication and customer service skills
Problem solving skills
Cashier or customer service experience, preferably in a medical or pharmacy setting
Outstanding organizational and math skills
Reliable with a keen eye for detail
Aptitude with computers
Familiarity with medical insurance claims
Likes to do work that matters and change lives
Enjoys having fun and smiling a lot!
About the Company
Warnell Family Pharmacy is a locally owned family pharmacy in Brownsville, Kentucky founded on Biblical, faith, and family focused principals. We are a patient focused, employee centered pharmacy devoted to delivering the best customer service and patient care available in Kentucky. We provide pharmacy and medical services in the most patient convenient, technology assisted way to improve patient outcomes and increase education and outreach. Our Soda Shoppe offers a trip back in time while bringing you amazing food and sweet treats, such as milkshakes, ice cream, coffee, and all things tasty! We do work that matters and LOVE our patients!